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Patient Concierge Manager

Olivia is responsible for managing Bella Vou's fantastic team of Patient Concierge.

She has a background in customer service and a keen interest in skincare. Eager to share her expertise, she enjoys delivering a service that is above and beyond expectations, as well as managing and motivating her team to be the best possible version of themselves.

In her spare time, Olivia likes to stay active, going to the gym and practicing yoga. This helps her keep a level head as she also runs her own successful jewellery business which was recently featured in British Vogue.

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I love being the first point of contact for patients making that initial step towards looking and feeling their best. 

The most rewarding aspect of my job is comforting patients and reminding them that, whilst the decision is all theirs, they are never alone at Bella Vou. We are here to listen and act as a guiding hand, every single step of the way.

I am totally obsessed with skincare and I love sharing this passion with our patients when they enquire!

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Clinical profile

Before joining Bella Vou, Olivia gained extensive management experience in the luxury textiles and skincare industries. Her background and training developed skills that enable her to support clients to feel their best selves, whilst also nurturing relationships through excellent customer service commitment. 

Her friendly and calming nature helps her welcome and comfort prospective patients during the initial stages of their cosmetic surgery journey and gives them a good first look into what it means to be a part of the Bella Vou family.


Your journey starts with being well informed and there’s no better way than to have a private one-to-one consultation with a cosmetic plastic surgeon to understand what results you can expect, your expected recovery time and any complications.


What our

What our clients say

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