Olivia
Olivia
Patient Concierge Manager
Olivia is responsible for managing Bella Vou's fantastic team of Patient Concierge.
She has a background in customer service and a keen interest in skincare. Eager to share her expertise, she enjoys delivering a service that is above and beyond expectations, as well as managing and motivating her team to be the best possible version of themselves.
In her spare time, Olivia likes to stay active, going to the gym and practicing yoga. This helps her keep a level head as she also runs her own successful jewellery business which was recently featured in British Vogue.
I love being the first point of contact for patients making that initial step towards looking and feeling their best.
The most rewarding aspect of my job is comforting patients and reminding them that, whilst the decision is all theirs, they are never alone at Bella Vou. We are here to listen and act as a guiding hand, every single step of the way.
I am totally obsessed with skincare and I love sharing this passion with our patients when they enquire!
Clinical profile
Before joining Bella Vou, Olivia gained extensive management experience in the luxury textiles and skincare industries. Her background and training developed skills that enable her to support clients to feel their best selves, whilst also nurturing relationships through excellent customer service commitment.
Her friendly and calming nature helps her welcome and comfort prospective patients during the initial stages of their cosmetic surgery journey and gives them a good first look into what it means to be a part of the Bella Vou family.
MAKING YOU, MORE YOU
Your journey starts with being well informed and there’s no better way than to have a private one-to-one consultation with a cosmetic plastic surgeon to understand what results you can expect, your expected recovery time and any complications.
REVIEWED WIDELY
ACROSS THESE PLATFORMS
What our
clients
say
What our clients say
★★★★★
Couldn’t be happier with my result! Amir is amazing at what he does. Despite seeing plenty of great post-op pictures from his other patients online, I have still had my expectations exceeded. The team at Bella Vou are beyond incredible. Everyone is lovely and they have looked after me so well! There has always been someone to answer any questions that I have had before or after the procedure (there were plenty of them – huge thanks to Ollie, Gabriella, Jade, Sabrina and Renata for being so patient and answering all of them!!). I had seen the great level of aftercare stressed in other reviews for Bella Vou and after experiencing it myself, it’s definitely not understated. I’m so happy that I chose Amir and Bella Vou over anywhere else. Can’t recommend them enough!
Beautiful162455
★★★★★
I found Amir and all of the Bella Vou team incredibly personable, knowledgeable and professional. I am over the moon I chose Bella Vou to have such a life-changing procedure for me. The aftercare and communication has been astounding. It’s so reassuring having all the follow up appointments and the lovely touches of products and flowers too.
Optimistic769673
★★★★★
Mark is an excellent human being! Mark is expert in his field and gave me a wealth of information regarding the dermal fillers. It was my first ever procedure so was very anxious about it. I am beyond happy with the results. It’s so natural and has taken years off me! My husband was amazed. Thank you!
Rational486636
★★★★★
I had a tummy tuck procedure with Dr Amir and I can not rave enough about how amazing my experience has been. He listened to my worries, was completely honest about what I needed vs what I didn’t need. On surgery day I was a nervous wreck! But from the moment the chauffeur came to pick me up to the moment I was taken into theatre everyone made every effort to make me feel at ease. I cannot stress how amazing every single member of staff is at Bella Vou. Once I had woken up from theatre my amazing nurse was by my side holding my hand. Amir came in also to confirm that surgery went great and that I did so well (all I did was sleep!) I felt so loved and cared for that it made me emotional. I was shown my results the day after and of course I cried because I didn’t expect it to look that good. After care has felt so luxurious, from the checkin calls, flowers being sent and the amazing follow up appointments have felt like world class service. There is nothing I could fault Bella Vou on. Everything has been exceptional and I wish everyone getting survey gets to experience this kind of service. Thank you Amir and Bella Vou team. You guys have changed my life.
Dazzling81267
★★★★★
I have had a top class experience with Amir for my medial thigh lift surgery and I cannot recommend him and the whole Bella Vou team highly enough. Amir is extremely knowledgeable & skilled, realistic about the results to expect, professional but super friendly and puts you very quickly at ease. The aftercare is second to none and I’m looking forward to showing off the final results of my surgery! The clinic itself is beautiful and relaxing and you really feel at home. Special thanks also to Stacie, my patient co-ordinator and to Ann and Nikki, but all of the staff are just wonderful and friendly too. The level of customer service delivered by the Bella Vou team from start to finish really is 5 star. I would highly recommend!
Caro165
★★★★★
The best Tummy tuck doctor! I am beyond pleased with my transformation. Thank you for your incredible skill and care Bella Vou and Dr Amir Nakhdjevani.
Flavia Ivanaj
★★★★★
I just had an amazing experience at Bella Vou – it’s a 5-star clinic located in the charming area of the Pantiles in Tunbridge Wells. As soon as I walked in, I was greeted with warm and friendly smiles from the receptionists who couldn’t do enough for me. The clinic itself is beautifully decorated with elegant touches, and it exudes sophistication. I was there to see surgeon Amir Nakhdjevani, whom I discovered on TikTok. I knew I wanted him to do my mummy makeover, as I had read so many wonderful reviews about him. He has an incredible amount of expertise and experience in the world of plastic surgery, and his attention to detail is truly remarkable – he’s a genius! I’m absolutely over the moon with my results. I’ve been “Bella Voued” – I’m so happy that I actually have tears in my eyes! I can’t thank him enough, and I’m definitely going back for the mini concept face lift that he devised himself – I can’t wait! I’d like to give a special thanks to the receptionist staff, all the nurses who took care of me day and night, the anesthesiologist, and my companion during this journey. Thank you all for taking such great care of me – I appreciate it more than words can say!
Brenda Klein
★★★★★
Had a small procedure back in December and the pain that I used to have before having it done is all gone, I wish I had done it a lot earlier, best decision I have ever made
Jemima Celia
★★★★★
Dr Sadr was very reassuring and the whole procedure went well. I felt comfortable from the first meeting, through the operation and with all the excellent aftercare. I would definitely choose Amir and Bella Vou again if I wanted any other procedure.
Dazzling283571
★★★★★
I had an upper blepharoplasty with Amir as my eyelid skin was affecting my vision and make my eyes look very heavy. The procedure from consultation to post surgery was fantastic. The surgery was completely painless. Amir talked me through every step and I had confidence that I was in great hands. The procedure was over in 30 minutes and I was ready to go home. 2 weeks later, my eyes look amazing and you would never know I’d had anything done as the scars are well hidden and hard to find. Well done Amir and Bella Vou, you are a great team and look after your clients
D R
★★★★★
I couldn’t recommend Amir Sadr enough! He made me feel so comfortable throughout the whole process. And I can’t thank him enough for making me feel confident and happy with the way I look and feel! Before my surgery, I had many questions (as anyone would) and he answered every single one with detail and explained the process very carefully so I could understand it all. The whole Bella Vou team are so kind, and very fast with any questions I asked during my recovery process at home. Thank you so much Amir Sadr and Bella Vou Team!
bobbiroberts
★★★★★
Always highly professional and strongly recommended. I’ve consistently been thrilled with the results of my treatments and would readily recommend it. I appreciate how the outcomes are understated yet rejuvenating, giving me a ‘fresh’ appearance.
lunablush
★★★★★
after pregnancy I had a lot of loose skin and separated muscles and didn’t feel comfortable anymore so after looking at many surgeons I found Amir and was amazed at his work with Mummy makeovers and after lots of different research I took the plunge and booked a consultation I was very nervous about having surgery as I haven’t had anything done before, then from the first consultation I knew he was the one I had to book with. Amir Made me feel so comfortable listened to all my concerns and answered all questions and was very open and honest with what my results would be. The whole team are lovely and you feel part of the family straight away. On the day Of my surgery Amir came in to me and put me at ease and he is a genius when I woke up I couldn’t believe this was now my new body… I’m 3 months post op now and healed really well I still cant believe I have the body I have and the confidence I have now got and that is all down to Amir , Thank you so so much everyone at Bella Vou!
★★★★★
I highly recommend Hagen as a surgeon, from start to finish I was completely looked after and all my questions were answered. Hagen was very professional, friendly and responsive to all my questions in the appointments, emails or phone calls. There was no pressure it was all at my pace and when I was ready. He was fantastic at accommodating appointments to be virtually when possible (as I am not local to the clinic) This surgery has changed my life I feel much more confident in myself. So a massive thank you to Hagen and the team at Bella Vou.
CHFOLD
★★★★★
B.V is one of the best place to have your surgery. I had the best care ever. Doctor Amir N is the best, very pleasant and understanding. Not to mention the lovely Julia, she is the best. Nothing is not too difficult for Julia to sort out. All the doctors and nurses are so lovely. Gabrielle jade. Jason, Paddy, Ann, Renauta. The photographer lady,.I can’t remember all the names but everyone is so lovely and welcoming. The environment is so relaxing. There is always someone at the end of the phone to listen to your worries and incase of emergency they are ready to pick you at your home. What a lovely service. Its the best decision I have made.
Thanks BV.
Carol Callender
★★★★★
In November 2023 I booked a full abdominoplasty and vaser lipo with Amir. I visited for my initial consult and knew straight away that i had found the right surgeon, Amir was compassionate, knowledgeable and extremely professional. Fast forward to the 18th of January and my surgery day, Amir was understanding of how nerve wracking surgery can be and i felt at ease from the moment I walked into the building. I was in theatre a lot longer than planned due to an umbilical hernia and extra muscle repair, Amir is a perfectionist and made sure all was well and to his high standards before finishing the surgery. I’ve had a minor umbilical complication which is unfortunately one of the risks associated with this procedure. But the aftercare I have received from Amir and his team has been second to none and I could not be happier with my results. I look forward to my umbilical correction in a few months. I really cannot thank Amir enough and would recommend him to anyone looking for a cosmetic surgeon.
RachelG95
★★★★★
Dr Sadr is an incredibly approachable doctor. His attention to detail is excellent and he explained everything very clearly. He listens to any concerns and wants the absolute best result for his patients. The clinic is absolutely beautiful and it felt like a hotel stay rather than a hospital! The nurses and staff were so friendly and helpful. It really does seem like they all enjoy working there and the atmosphere is very positive. The road to recovery is long with a tummy tuck but I have recovered very well and have benefitted from regular check ups and assurance the whole way. I am really happy with my results. I can wear clothes I couldn’t before, and for the first time in 15 years I might just wear a bikini this summer! Would I go back to Bella Vou? Yes definitely. I would recommend to anyone.
anon2269
★★★★★
Amir has been friendly and professional since my first consultation. He has a great way of managing expectations and a wonderful confidence that really kept me calm throughout the process. The clinic has the highest standards of cleanliness, it is a beautiful clinic, It’s always a pleasure to visit! The spa like feel, makes me feel so welcome and relaxed. All staff at Bella Vou are very welcoming, friendly and professional. I am happy with my results so far and so pleased with my recover, I am back to work 2 weeks after and able to do most things as normal. Thank you!
HannahR94
★★★★★
Amir Nakhdjevani and The Bella Vou team – I think that all superlatives have already been used in the reviews I have seen and they are well deserved. It has been 6 months since I decided that as gift to my 60 year old self and after careful research I would undergo a cosmetic procedure with Amir and the BellaVou Clinic- namely an Extended Concept Lower Face and Neck lift… Amir N is an exceptionally gifted and caring surgeon who carefully listened to me.He was transparent, honest & direct in advising me as to what I needed to achieve the outcome I desired… My request was to look refreshed, less tired, without obvious signs of surgery, but still recognisable as me, to my partner and unsuspecting friends.That is exactly what was achieved. Amusingly I have noted professionals in other settings doing a double take when now seeing my year of birth… Every member of the team go above and beyond…Thank you all… I would not hesitate to recommend this organisation and its team of gifted surgeons and support staff for any cosmetic procedure you would wish to undertake, safe in the knowledge that you will receive excellent results with caring and attentive support throughout your journey and beyond.
LittleMissMe
★★★★★
Absolutely phenomenal care from all of the team at Bella Vou. Special thanks to Amir Sadr for my breast augmentation surgery and to Gabriella the RN who looked after me in recovery xx
Anon
