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Patient Concierge

Soile works alongside Bella and Olivia as one of Bella Vou’s Patient Concierges. She is the first port call responsible for dealing with new enquiries and consultation bookings. With a background in customer service, Soile has a deep appreciation for the high level of care and exceptional customer service provided here at Bella Vou. Her genuine love for helping people is evident, and she finds fulfillment in witnessing positive results and customer satisfaction.

Soile's compassionate nature extends beyond her professional duties into her personal life, where she actively engages in charitable work through the church and women-led organizations. Her most significant source of pride is her role as a mother. Before joining Bella Vou, Soile opted to stay at home and raise her children, prioritizing her presence as a mother and demonstrating an appreciation for life's smaller moments that matter most.

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What I value most about Bella Vou is the way we treat patients and the high level of customer service we provide. I thrive off positivity, so seeing customers so satisfied with not only their results but the whole process and care we give them, fills me with so much joy.

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Professional Profile

Soile, who is proficient in four languages, brings a multicultural perspective to her role. Born in Finland, raised in Sweden, residing in Holland for nine years before relocating to the UK, Soile embraces diversity and finds beauty in various cultures.

Prior to joining Bella Vou, Soile served as a missionary for the church, dedicating 18 months to her work as well as participating in roles as a customer service trainer, customer service advisor and marketing assistant for a computing company. With a genuine passion for assisting others, customer service holds a special place in her heart. Before her professional career, Soile dedicated her time as a full-time housewife, actively participating in church activities while caring for her four children.

Making you, more you

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